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Handling Resistance
In this module, you will learn the different types of resistance you face while performing a Doctor’s call. You will also understand the classification of this resistance and the strategies you need to apply to overcome these resistances.
You will learn about the misconception that occurs in Doctor’s mind and dealing with real objections. The course will teach you the techniques for building doctors' interests and removing disbelief. Remember your success in the call will depend on how well you handle Doctor’s resistance,
Types of Activities
Quiz
Video
Lecture
Feedback
Features
1 hr 37 mins
Certificate
Intermediate Level
English, Urdu
Self-Paced
Mobile Friendly
Reporting
Contents
1 - Course Introduction
2 - Types of Resistance
3 - Misconception and Objection
4 - Skepticism
1 - Course Introduction
It informs about the overall course structure, the topics and what is expected of participants.
It informs about the overall course structure, the topics, and what is expected of participants.
12 minutes
Reading
- Course Objectives (5 mins)
- Course Outline (5 mins)
Assessment
- Poll – Your Purpose? (2 mins)
2 - Types of Resistance
This section will go through an overview of how many types of resistance can be faced by a medical representative. An elaborate discussion takes place which helps you understand broadly the challenges you might face on the call.
33 minutes
Video Lectures
- Introduction to Resistance (6 mins)
- Types of Resistance (7 mins)
Assessment
- Audio/Video Assignment – Resistance You Faced (5 mins)
- Quiz – Resistance (15 mins)
3 - Misconception and Objection
The section highlight important and most common types of misconceptions that usually occur and how to handle them. Also, it poses real objections and the methods to identify and counter them during the call.
23 minutes
Video Lectures
- Dealing with Misconception (6 mins)
- Real Objection (7 mins)
Assessment
- Quiz – Resistance (10 mins)
4 - Skepticism
Nothing is perfect and there will always be some sort of negative connotations attached to the products or company. This section will help you tackle difficult types of skepticism and gives you approach gracefully handle the situation.
29 minutes
Video Lectures
- Lack of Interest (6 mins)
- Skepticism (8 mins)
Assessment
- Quiz – Resistance (15 mins)
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